380v 11kw new energy electric vehicle charging pile

380V 11KW new energy electric vehicle charging pile occupies a small area and can be deployed quickly. It is suitable for commercial, office parking lots or home use in urban complexes, etc. It is suitable for charging a variety of electric vehicle models. It has the characteristics of high efficiency, safety and convenience. It is an important equipment for new energy vehicle users to charge.

380V 11KW new energy electric vehicle charging pile product technical parameters are as follows:

Parameters	Requirements
General Requirements
EV Charger Type	AC
Charger Capacity	11KW
Equipment size	L324*W161*H1430(mm) / L293*W140*H418(mm)
Product Model NO.	ENC-ACB/L011A	ANSI-ACB/L011A
Mounting	Wall-Mounted/Column Type
Input Requirements
AC Supply System	Three-Phase, 5 Wire AC system(ENC)	Single-Phase, 3 Wire AC system(ANSI)
Nominal Input Voltage	AC380V±15%(ENC)	AC240V±15%(ANSI)
Input Frequency	50±3Hz
Environmental Requirements
Ambient Temperature Range	-25 to 55°C
Ambient Humidity	5 to 95%
Storage Temperature	-40 to 70°C
Mechanical Requirements
IP Ratings	IP 55
Cooling	Natural Cooling
Output Requirements
Number of Outputs	1
Type of Each Output	AC380V±15%(ENC)	AC240V±15%(ANSI)
Single Output Max.Current	16 Amp/50 Amp
User Interface & Display Requirements
Display & Touch-Screen Size	4.3 Inches Screen
User Authentication	QR Code/RFID Card /Password Login
Metering Information	Consumption Units
Communication Requirements
Communication between EVSE and Central server	OCPP 1.6J Protocol (Optional)
Interface between Charger and CMS	Ethernet/3G/4G/WIFI (Optional)
Protection & Safety Requirements
Executive Standard	IEC 62196 2017, IEC 61851 2017, SAE J1772, etc.
Safety Parameters	Over Current, Over Voltage, Under Voltage, Residual Current, Surge Protection, Leakage Protection, Short Circuit, Over Temperature, etc.

Here are some introductions to 380V 11KW new energy electric vehicle charging pile:

1. Basic characteristics

Rated input parameters: 240/380Vac, 50Hz.

Rated output parameters: 240/380Vac, 16/50A.

Rated power: 11KW, the charging pile can charge 11 kWh of electricity per hour for electric vehicles under ideal conditions.

2. Compatibility

AC charging interface: GBT, CCS2, CCS1, ChAdeMO AC charging interface, compatible with mainstream new energy models.

3. Functions and features

Multiple startup methods: support APP startup charging, card swiping charging, plug-and-play charging and other startup methods to meet the needs of different users.

Networking function: built-in 4G SIM card, automatic networking when powered on, supports remote start and stop charging, viewing charging data and other functions.

Safety protection: It has multiple safety protection mechanisms such as emergency stop protection, leakage protection, overcurrent protection, overtemperature protection, short circuit protection, overvoltage protection, undervoltage protection, lightning protection, dust and waterproof protection, etc., to ensure the safety and reliability of the charging process.

Protection level: IP55 level, suitable for indoor and outdoor environments.

Appointment charging: Supports setting appointment charging on the APP and vehicle side, which is convenient for users to charge at low electricity prices and reduce charging costs.

Private pile sharing: supports private pile sharing function, and users can share charging piles with relatives and friends.

IV. Installation and maintenance

Installation method: supports wall-mounted and column-mounted installation methods, and can choose the appropriate installation method according to actual conditions.

Installation steps: generally include determining the installation location, installing air switches and waterproof boxes, installing special sockets, connecting cables, installing charger fixed back clips and gun line receivers. The specific installation steps may vary depending on the model. You can refer to the product manual or contact professionals for installation.

Maintenance suggestions: Regularly check the appearance, cables, interfaces and other parts of the charging pile to see if they are intact. If damaged, replace them in time. At the same time, keep the charging pile clean and dry to avoid long-term exposure to harsh environments.

5. Project display

Q1: Are you trading company or manufacturer?

A: We are a professional electric car charger manufacturer and source factory.

Q2: what is the lead time?

A: Usually, 15-20 working days to produce.

Q3: Can we ask you to print our logo into chargers? Can the color of the plug and wire be customized according to our requirements?

A: Yes. We support OEM/ODM production.

Q4: How about your product quality? What should I do if something goes wrong?

A: First of all, we sell our products for many years, and we have a professional engineering team in this field. Moreover, our products have been strictly inspected and repeatedly tested before leaving the factory, and the good and good rate of the varieties has reached 99.98%. Finally, we have service providers in some areas, please contact us for more information

Q5: What is your quality control system?

A: Complete all incoming material inspection, process inspection, and final inspection; 30 test procedures will be done before the goods leave the factory, and charging test videos will be sent; products have CE, ROHS, FCC, UL, KC certification.

Q6: Can I install the EV charger by myself?

A: Yes, but we suggest the user contact a professional electrician for installation to avoid potential safety hazards.

Q7：Why my charging power is lower than the specification?e?

A: Because during the charging session, a few factors will influence the output. Here is some potential reason:

①The BMS(Battery management system) of the car controls the charging session.

②The Max allowed current was set and limited through your APP.

For more details, please query us at sales@hjlcharger.com

Q8: How much time is required to fully charge my car using this charger?

A: The charging speed is determined by three factors working in conjunction: the On Board Charging (OBC) System, the maximum current allowed by the charging cable, and the EVSE. As an illustration, if the EV's maximum allowed power is 30KW and the battery capacity is 60KWh, it would take approximately 2 hours to charge the battery fully.

Q9: What is dynamic load balancing and why do I need that?

A: Dynamic load balancing is a technique that distributes the electrical load across multiple charging stations based on real-time demand. This helps prevent the electrical grid's overload and ensures that each charging station receives appropriate power.

Dynamic load balancing technology can help distribute the available power among multiple EV chargers in real-time, optimizing available power and reducing the risk of overloading the grid. This can help prevent power outages and reduce the need for costly grid upgrades.

Additionally, dynamic load Balancing can help reduce charging times and improve the overall charging experience for EV drivers, making it a valuable feature for both residential and commercial charging applications.